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Griffith University

We mapped the student journey at Griffith's Gold Coast campus, then planned one online hub for clubs, courses, bookings and events.

Industry: Higher education
Location: Gold Coast
Kind of work: PortalBookings

Griffith University Gold Coast hero — A dot study for Griffith University. Move across it.

By the numbers

Griffith University, in numbers.

21,000students on campus

80+student clubs

01 · Habitat

Where Griffith University lives.

Griffith University Gold Coast (GUGC) sits in the Gold Coast Health and Knowledge Precinct, next to the Gold Coast University Hospital.

It has 21,000 students and a strong focus on health, medicine and dentistry. Campus life is busy, with clubs, sports facilities and shops.

02 · Pressure

What buyers needed.

GUGC wanted better ways to engage its students, whose interests span more than 80 student clubs.

It also wanted to make it simpler for students to use campus facilities, join clubs and connect with each other.

03 · Adaptation

What we changed.

We partnered with GUGC to develop a broad online community platform for its students.

We began with in-depth interviews with students and Student Guild leaders. They helped us map different student journeys and understand what students needed and expected.

The goal was one digital hub with online sign-up and onboarding, forums, groups, online courses, facilities booking and an events calendar.

What we built

Inside the work.

5 things that make the Griffith University work do its job.

Sign-up and onboarding

Students join and get set up online.

Forums and groups

Places for students and clubs to connect.

Online courses

Learning inside the same hub.

Facilities booking

Book campus facilities online.

Events calendar

See what is on across campus.

Evolve into the obvious choice.

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